Terms & Conditions

Effective October 16, 2026

These are the terms you agree to when you approve and sign a quote from Yes, I Can Fix That LLC. A copy of the exact terms you signed is saved with your quote and shown in your customer account.

Pricing & Quote Validity

All quotes are valid for 30 days from the date issued due to potential market fluctuations. After this period, pricing may change.

Approved quotes are considered binding work orders. If the scope of work is altered after approval, adjustments to pricing and scheduling may apply.

Scope of Services

We are a handyman and home repair service. We do not perform permitted work, and we do not replace plumbing or electrical fixtures as paid work. For anything outside what we do, we are happy to refer you to local professionals we trust.

We also offer private lessons and group classes that teach homeowners to do basic home repairs themselves, including repairs a homeowner may do on their own home but a handyman cannot perform as paid work in Utah. Seth has completed hundreds of these repairs in Florida. In a lesson or class, you do the work while Seth teaches; lessons and classes have their own signed agreement.

Changes on Site

If additional work or changes are found while we are on site, we will show you the added line items and get your approval before doing the work or adding it to your invoice.

Change of Scope / Cancellation Policy

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment.

Cancellations made with less than 24 hours' notice will incur a $180 cancellation fee, as our team reserves time and resources specifically for your project.

If the majority of the scheduled work is reduced or canceled on the day of service, it will be treated as a cancellation and subject to the $180 cancellation fee.

Rescheduling Policy

Please provide at least 24 hours' notice to reschedule your appointment.

Rescheduling within 24 hours of the scheduled time may result in a $180 rescheduling fee.

Deposits

A 50% deposit is required to secure your appointment. Deposits confirm your scheduled time and are applied toward the final invoice.

Deposits become non-refundable after three (3) days from the date of payment. After that, your deposit is not lost: you can keep it as a credit toward future work, or keep your job on hold until you are ready to schedule.

Payment Terms

A valid card must be saved on file to book any appointment. Cards are stored securely by our payment processor, Stripe; we never see or keep your full card number.

Final payment is due when your invoice is sent at completion. You may pay it yourself from the invoice link and add an optional tip.

By approving this quote, you authorize Yes I Can Fix That to charge the card on file for any balance still unpaid the day after your invoice is sent, and for any fees listed in these terms (cancellation, rescheduling, or return trip).

If you raise a concern about the work or the invoice when it is sent, we will not charge your card until it has been resolved with you.

We accept all major credit cards and bank (ACH) payments.

Supply Requirements

If the customer provides materials, all items must be on-site and ready by the scheduled service date.

If a return visit is required due to missing, incorrect, or unavailable materials, a $180 return trip fee will apply.

Warranty

All materials supplied by Yes I Can Fix That are covered by a 30-day material warranty.

Our workmanship is warranted for 30 days from the date of service, regardless of who provides the materials.

Unforeseen Issues

If work must be paused or stopped due to mold, structural damage, hazardous materials, or other unexpected conditions, a service charge and prorated labor fees will apply for the time spent on-site and any necessary remediation or cleanup.

Job Photos

We take before and after photos of our work. You can view them anytime in your customer portal.

Communication

We will only call, text, or email you in the ways you have given us permission to use. We do not send messages before 8 AM or after 7 PM Mountain Time.

If you unsubscribe or opt out, you will no longer receive appointment reminders, confirmations, or other messages from us, and you are responsible for staying in contact with our office about your appointments and schedule. Invoices, receipts, and notices about charges to your card are not affected by unsubscribing and will always be sent by email, so you always know what is being charged.

SMS Terms (Text Messages)

Our texts come from (385) 525-5600. That number is only for text messages from our office, like appointment reminders and bill notices. To call us, use (801) 917-4442.

Yes, I Can Fix That LLC sends text messages only to customers who check the box to receive texts. We text about your appointments (confirmations, reminders and arrival updates), quotes and bills, and an occasional check-in after a job. Message frequency varies and is usually no more than a few messages a month. Message and data rates may apply.

Reply STOP to any text from (385) 525-5600 to stop receiving texts. You will get one message confirming you are opted out, and no more texts after that. Reply HELP for help, or call us at (801) 917-4442. Agreeing to texts is not required to get a quote or hire us. Carriers are not responsible for delayed or undelivered messages.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We do not sell, rent or share your mobile number or your text message consent with any third party or affiliate for their marketing or promotional purposes. See our Privacy Policy for more.

Questions

Call (801) 917-4442 or email icanfixthatut@gmail.com. If we change these terms, we'll update the date at the top of this page. Quotes you already signed keep the terms you agreed to.